Shipping policy

Pre-order

ORO is on pre-order: your order is charged when you place it and ships as soon as the first batch is ready, then Swiss Post delivers in 1–3 working days. We email you when it ships.

Delivery

Where: everywhere in Switzerland.
How fast: 1–3 working days after dispatch, by Swiss Post.
Cost: CHF 4.90 below CHF 30; free shipping from 12 bars (orders from CHF 30). Subscriptions always ship free.
Tracking: you receive an email when your order ships, with a Swiss Post tracking link for parcels.

Returns and taste guarantee: see our refund policy.